PhysiOnTour
 
GET FIT - KEEP MOVING

FAQ.

The most important information in a nutshell. If your question is not included, please send me a message using the contact form, by email to info@physiontour.com or by WhatsApp to +41 79 740 82 90. I look forward to hearing from you!

General - Physiotherapy

What do I need for the therapy?

A smartphone or laptop with a camera function. A stable internet connection. That's it.

What are the advantages of online appointments?

Find out more about the benefits here. You also save yourself the hassle of having to call around when physiotherapists around you are fully booked and usually get the appointment you want. That's not enough for you? Well, online therapy is also cheaper...if that's not an argument?

What is the difference between online therapy and online training?

In online physiotherapy, we focus primarily on your complaints. The aim is to achieve an all-round fit and pain-free body. You will receive your training plan via a free app, which we also use to track your progress and your pain level.

In online training, we work on your general fitness or on a specific goal that you want to achieve. The special thing about training at PhysiOnTour is that we don't just look at what you need to train for this, but focus on how we can best fit this training into your everyday life and your external circumstances. The aim is to provide you with a realistic training plan that motivates you and maximizes your results.

Both include video analysis of your movements to guarantee optimal results and prevent overloading.

If you are unsure - it doesn't matter, the price is the same and we can find out which form suits you better in a free introductory meeting.

How frequently should I book an appointment?

This is mainly up to you: what does your schedule allow? Do you prefer independent training or would you like regular support or joint digital training? We will discuss the frequency of your appointments at your first appointment and I will be happy to advise you on what makes most sense. For online physiotherapy, I recommend at least one appointment a week at the start of the therapy, as progress is often rapid and we can adapt the exercises to suit your needs.

General - Training

What is special about online training with PhysiOnTour?

The special thing about training at PhysiOnTour is that we not only focus on the content of your training plan, but also pay particular attention to how we can best fit this training into your everyday life and your external circumstances. Are you currently traveling a lot and don't have any equipment available? No problem, we'll find alternative exercises! The aim is to provide you with a realistic training plan that you can stick to, that motivates you and brings maximum results.  

What do I need for the online training?

For the appointments: A smartphone or laptop with a camera function. A stable internet connection.

To train: we'll discuss this individually and you'll receive a trainingplan for the campsite or the high-end gym, depending on your options.

Do I need to have training experience?

No. Training at PhysiOnTour fits every level.

When should I adapt my training plan / book a follow-up?

That depends on your goal. Do you want to maintain your fitness despite stressful times? Are you training for a specific event? We will discuss your goals in the initial consultation, where I will also advise you on how and how often we will adapt your training.

Do you also offer digital group trainings?

Not yet. If you are interested, send me a message via the contact form. 

Book appointment - Therapy & Training

How can I book an appointment?

Up to 4 hours before the desired start on the bookingsite. Appointments with shorter notice are possible, but please contact me via WhatsApp or phone.

How soon can I get an appointment ?

Usually as soon as you wish. Book your preferred date here.

Do you also offer in-person appointments?

Not by default, but if you are interested, we might be able to set it up. Please get in touch via the contact form.

In which language do the appointments take place?

I speak German, English and Swedish fluently. The PhysiApp however knows many more languages.

What if something comes up and I don't have time to attend the meeting?

Cancel or postpone your appointment up to 2 hours in advance on the bookingsite. Even more unexpected? Give me a call or send me a WhatsApp. If I don't hear from you but you don't keep your appointment, I will unfortunately have to charge you for it.

Payment

Does my insurance cover online therapy?

Unfortunately not yet. But I am working on it and am convinced that this will change in the future. This is already possible in some countries. So join in and help to shape the future of digital therapy!

When and how do I pay?

You can pay your bill in Swiss Francs or Euro via banktransfer. You can also use Twint to pay.

In which currencies can I pay?

In CHF or EUR. Prices in EUR are the same as prices in CHF (exchange rate 1:1).

PhysiApp

What is PhysiApp?

PhysiApp is a cost-free app in which I will write your trainingplan, track your progress and communicate with you. You can find more information here or on the website of PhysiApp.

In which languages can I use PhysiApp?

PhysiApp speaks many languages...check here if your language is one of them.  

Is my data safe?

Absolutely. The app meets all EU and US data protection standards. More information can be found here. By using the app, you agree to PhysiApp's terms of use.

Can I use PhysiApp even after completion of my online therapy?

Yes. You will receive your access code from me, but your account will remain active even after the therapy has been completed.Unfortunately, it will then no longer be possible for me to adjust the plans or communicate with me via the app.

I have another question...

You miss some information here?

Let me know so that I can improve this page. Just send it to me via the contact form. Thanks for your help!